Industry Standard Research asked biopharma and pharmaceutical executives from North America, Europe and Asia to rate 40+ Phase I-III CRO providers on staff, delivery, budget, loyalty and more.
REQUEST YOUR COMPLIMENTARY EXECUTIVE SUMMARY
WORLDWIDE IS THE ONLY CRO RATED A TOP PERFORMER
FOR STAFF, DELIVERY, BUDGET AND LOYALTY ACROSS
PHASE I-III CRO SERVICES
STAFF CHARACTERISTICS
- Project manager quality
- Responsiveness
- Staff turnover
- Study design expertise
- Therapeutic expertise
- Timely project communications
DELIVERY FACTORS
- Data quality
- Easy to work with
- Local market/regulatory knowledge
- Meeting overall project timelines
- Operational excellence
- Patient/volunteer recruitment
- Technology for real-time access to data
BUDGET FACTORS
- Appropriateness of change orders
- Cost
LOYALTY METRICS
- Likelihood to recommend
- Likelihood to use again
- Overall satisfaction
CUSTOMER FEEDBACK
Great experience.
Very supportive and responsive staff.”
Very supportive and responsive staff.”
We had a NIHfunded trial, with rigorous and abnormally complex standards.
Worldwide patiently helped us with the process and was constantly available.”
Worldwide patiently helped us with the process and was constantly available.”
Responsive and operational excellence is solid.”
Worldwide offers risk mitigation activities, new solutions and quick startup time.”
Excellent communication.”
Worldwide’s Data Management is the best in the industry.”
Worldwide has come through for my company with expedited timelines to make sure we were able to meet last-minute principal investigator requirements prior to new drug application submission.”
Well run.”
Good value, expertise and technology.”
Worldwide has greatly exceeded my expectations.”
Source: Industry Standard Research, 2020. CRO Quality Benchmarking – Phase I Service Providers (12th Edition), CRO Quality Benchmarking – Phase II/III Service Providers (12th Edition)
