Privacy Policy & Terms of Use

Worldwide Clinical Trials Holdings, Inc, (hereinafter referred to as “Worldwide” or “we”) knows that you care about how the information we receive from you is used and shared, and we take your privacy seriously. When browsing most of our online platforms you will be sharing some personal information about yourself, such as your IP address, and browsing behaviour. However, sometimes we need additional information about you to provide the information or services you are requesting, and we are transparent about this. This Privacy Policy explains how we use your personal information when you use our services or our online platforms.

This Website Privacy Policy does not apply to the collection or processing of data by persons not affiliated with Worldwide.

1. What Types of Personal Information Does Worldwide Collect?

• We collect the following types of personally identifiable information “Personal Information”) through this Website: name, title, contact details including e-mail address, and telephone numbers provided by you (see “How does Worldwide Collect Information” section below.
• On some pages, you may opt to provide us with additional information about yourself. For example, you may be asked to provide information about yourself if you are interested in (a) an employment opportunity; or (b) participating in a study. The information requested from you will be based on your area of interest.
• From time to time, Worldwide may request that you voluntarily participate in a survey or poll, such as feedback on Website content or services. Your responses will be anonymous unless you ask to be contacted by email to obtain more information regarding the survey.
• When you visit the Website, we may also collect “Other Information” that does not reveal your specific identity or does not directly relate to an identifiable individual. This might include, for instance, browser and device information; App usage data; information collected through cookies, pixel tags, and other technologies; demographic information and other information provided by you; or aggregated information. We use this information to facilitate our operation of the Sites (as defined below) and for other purposes described below.

How does Worldwide Use Information?

We use your information to enable you to, among other things:

• receive access to our products and services on-line;
• obtain information about our products and services;
• receive updates;
• participate in surveys or questionnaires posted on our Website;
• provide you with opportunities to learn about our other products, programs, or services that we believe may be of interest to you;
• enable us to respond to your requests; and
• and to improve the design and content of our online platforms to improve your user experience.

We may also use your information as necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; and (e) to protect our operations or those of any of our Affiliates.

• How Does Worldwide Collect Information?
  • Personal Information. We and our service providers may collect Personal Information in a variety of ways, including:

• Through the Sites: We may collect Personal Information through websites operated by us from which you are accessing this Website Privacy Policy (collectively, the “Domains”), and through our social media pages (“Social Media Pages”) (collectively, including the Domains and Social Media Pages, the “Sites”) including the following: at https://www.facebook.com/worldwideclinicaltrials/, https://www.facebook.com/WCTStudies/, https://twitter.com/worldwidetrials, https://www.linkedin.com/company/229786/ and
• Through other mediums: We may collect Personal Information through, mobile/personal electronic device apps, email, telephone, SMS messages, surveys, chats, letters, and correspondence that refer to this Website Privacy Policy.
• Offline: We may collect Personal Information from you offline, such as when you attend one of our events, during phone calls with our sales representatives or experts, or when you contact us.
• Information From Other Sources: In order to enhance our ability to provide relevant marketing, offers, and services to you, we may obtain Personal Information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties.

Other Information. We may collect Other Information in a variety of ways, including:

• Through Your Browser or Device: Certain information is collected by most browsers or automatically through your device, such as your media access control (MAC) address, computer operating system (Windows or MacOS), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, the name and version of the Sites you are using, and your “IP Address”.
  • IP Address: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever you access the Sites, along with the time of the visit and the page(s) that you visited. Collecting IP Addresses is standard practice and is done automatically by many websites, applications and other services. Worldwide uses IP Addresses to calculate usage levels of the Sites, help diagnose problems with its servers, administer the Sites, and monitoring the regions from which you navigate to Worldwide’s Sites.
  • Through Cookies and Other Similar Technologies: Cookies and other similar technologies may be used to collect Other Information. We may use third parties to serve advertisements on other websites that may be of interest to you, based on information collected about your use of our Sites and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags and web beacons). Please see below for more information.

Worldwide also uses web analytics services, which currently include Google Analytics and Crazy Egg Analysis Service.

Google Analytics is a web analytics service provided by Google Inc. (“Google“). Google Analytics uses cookies and similar technologies to analyze how users use the domains. The information generated about domain usage (including your shortened IP Address) is transmitted to Google in the U.S. This information is used to evaluate visitors’ use of the domain, compile statistical reports on domain activity, and provide other services related to the Site and Internet use. Google may also collect information about domain visitors’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://analytics.google.com

Crazy Egg’s Analysis Service is a web analytics service that gives us data about where users are clicking on our site. You can visit Crazy Egg’s privacy policy at: https://www.crazyegg.com/privacy and their opt-out feature at: https://www.crazyegg.com/opt-out.

Do Not Track: Worldwide does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track’ instructions.

• Will Worldwide Share Personal Information It Receives?

Information about our users is an integral part of our business. We only share your Personal Information as described in this Website Privacy Policy.

• Subsidiaries and Affiliates:

We may disclose Personal Information to our subsidiaries and affiliates Worldwide is the party responsible for the management of the jointly-used Personal Information.

• Third-Party Business Partners:

Worldwide partners with a variety of businesses and works with them to market or sell products or services. In certain situations, these businesses operate within the Sites. We may disclose Personal Information to our business partners for the purposes described above. Some of our third-party business partners may co-sponsor events and other offerings with Worldwide. We may share Personal Information with these co-sponsors when you sign up for events or offerings to allow our partners to send you marketing communications and information that may be of interest to you, as permitted under applicable law.

• Agents and Service Providers:

We contract with other companies and people to perform tasks on our behalf and may share your Personal Information with them to provide products or services to you, or to otherwise communicate with you, such as to provide marketing or offers on our behalf. Examples may include removing repetitive information from customer lists, analyzing data, providing marketing assistance, conducting billing, processing credit card payments, engaging technical support for our services, providing customer service, and performing analyses related to our products or services. We may also provide your Personal Information to agents and service providers to verify or compile aggregate usage data that we provide to our business partners. When we share this information in this way, we contractually require the agent or service provider to maintain the privacy, confidentiality and security of the Personal Information.

• Business Transfers:

In some cases, we may buy or sell assets or businesses. In these types of transactions, user information is typically one of the business assets that is transferred. Worldwide may disclose Personal Information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

• Protection of Worldwide and Others:

We may release Personal Information when we believe that release is necessary or appropriate (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce or apply our conditions of use and other agreements; (e) to protect our operations or those of any of our Affiliates; (f) to allow us to pursue available remedies or limit the damages that we may sustain; and (g) to protect the rights, privacy, property, or safety of Worldwide, our employees, our Affiliates, our users, or any other person or entity. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• How Does Worldwide Secure Personal Information About Me?

We have implemented organizational, technical, and administrative measures in an effort to protect Personal Information within our organization, including security controls that are intended to prevent unauthorized access to our systems, including standard operating procedures, firewalls and restricted access. While we take these reasonable steps to secure your Personal Information from loss, misuse, interference and unauthorized access, modification and disclosure, you should be aware no security procedures or protocols are ever guaranteed to be 100 percent secure from intrusion or hacking, and there is therefore always some risk to sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Questions, Concerns and Complaints” section below.

• How Can I Access, Correct, Amend or Remove Information About Me?

If you would like to access, correct, amend, remove or limit the use or disclosure of any Personal Information about you that has been collected and stored by Worldwide, please notify us at Data.Protection@worldwide.com so that we may consider and respond to your request in accordance with applicable law.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will respond to your request within 45 days.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such access, change or deletion.

• For How Long Will Worldwide Retain My Personal Information?

We will retain your Personal Information for the period necessary to fulfill theoutlined in this Website Privacy Policy unless a longer retention period is required by law.

• What Choices Do I Have?

You can always opt not to disclose information. However, if you elect to do so, we may be limited in responding to your inquiry or providing services to you.

You may opt-out of receiving marketing messages from Worldwide or our Affiliates by sending an email to Data.Protection@worldwide.com, by unsubscribing through the “unsubscribe” or “opt-out link” in an email, or by unsubscribing via the Worldwide Subscription Center at https://www.worldwide.com/subscription-center. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative communications.

• Can Children Use Worldwide’s Sites?

No part of our Sites is designed to appeal to a user aged 13 or under. The Sites are not intended for minors under the age of 18. Worldwide does not knowingly or specifically collect information about minors under the age of 18 and believes that children of any age should get their parents’ or legal guardians’ consent before providing any Personal Information. If you believe that we have mistakenly or unintentionally collected such information, please notify us at Data.Protection@worldwide.com so that we may delete the information from our servers.

• Third Party Sites

The Sites may permit you to link to other websites on the Internet through direct links or through applications such as “share” or “Like” buttons, and other websites likewise may contain links to the Sites. The information practices or content of such other websites is governed by the privacy statements of those websites and not by this Website Privacy Policy. We encourage you to review the privacy policies found on such other websites, services, and applications to understand how your information may be collected and used.

Similarly, please note that we are not responsible for the collection, use and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, social media platform providers, operating system providers, wireless service providers, or device manufacturers, including any Personal Information you disclose to other organizations through or in connection with your use of the Apps or the Social Media Pages.

• Sensitive Information

We ask that you not send us or disclose any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Sites or via other means.

• Changes to this Website Privacy Policy

Worldwide may amend this Website Privacy Policy from time to time. The “Effective Date” legend at the top of this page indicates when this Website Privacy Policy was last revised. Any changes to this Website Privacy Policy will become effective when we post the revised Website Privacy Policy on the Sites. Your use of the Sites following these changes means that you accept the revised Website Privacy Policy.

• International Transfer of Data

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Sites or disclosing information to us you consent to the transfer of information to countries outside of your country of residence, including the United States, Canada, Australia, Germany, Ireland, Israel, Japan, and the UK. These countries may have different data protection rules than those of your country of residence or citizenship or the country in which you were located when you initially provided the information.

• Questions, Concerns or Complaints

Your privacy is important to us. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact us by email at Data.Protection@worldwide.com or by mail at 1st Floor, Waterfront House, Beeston Business Park Beeston, Nottingham NG9 1LA, UK – ATTN: Privacy Officer, Legal. Because email communications are not always secure, please do not include sensitive Personal Information in your emails to us.

Worldwide will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.

Here’s a Google Analytics cookies page: https://www.google.com/policies/technologies/cookies/

Cookie Policy

Effective as of April 9, 2018, Worldwide and its subsidiaries have updated our Cookie Policy.

1. Intro

This Cookie Policy (“Policy”) explains that we believe in being open and clear about how we use your information. In the spirit of transparency, this Policy provides detailed information about how and when we use cookies on our Websites. For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.worldwide.com as well as the other websites that Worldwide operates and that link to this Policy.

2. Does Worldwide use Cookies?

Yes. Worldwide and our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Websites has the best possible experience.

3. What is a Cookie?

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. You can find out more about each cookie by viewing our current cookie list below. We update this list quarterly, so there may be additional cookies that are not yet listed. Web beacons, tags and scripts may be used in the Websites or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our service/analytics providers on an individual and aggregated basis.

4. Why does Worldwide use Cookies?

When you visit our Websites, we may place a number of cookies in your browser. These are know as First Party Cookies and are required to enable to hold session information as you navigate from page to page within the website. For example, we use cookies on our Websites to understand visitor and user preferences, improve their experience, and track and analyze usage, navigational and other statistical information. You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit our Websites, but your ability to use some features or areas of the Websites may be limited.

5. How to disable Cookies

You can generally activate or later de-activate the use of cookies through a functionality built into your web browser. To learn more about how to control cookie settings through your browser:

Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox;

Click here to learn more about “Incognito” and managing cookie settings in Chrome;

Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer; or

Click here to learn more about “Private Browsing” and managing cookie settings in Safari.

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.

Many jurisdictions require or recommend that website operators inform users/visitors as to the nature of cookies they utilize and, in certain circumstances, obtain the consent of their users to the placement of certain cookies.

The Websites include third party social media features, such as the Facebook Like button, and third party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Websites. These features may collect your IP address, which page you are visiting on the Websites, and set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third party company providing it.

We may use any of the following categories of cookies on the Websites as detailed below.