2021 CRO Quality Benchmarking Report
KNOW WHAT TO EXPECT
BEFORE YOU SELECT A CRO
Find out what other sponsors say about working with Worldwide.
Industry Standard Research asked biopharma and pharmaceutical executives from North America, Europe, and Asia to rate more than three dozen Phase II-III CRO providers on staff, delivery, budget, loyalty, and more.
HEAR WHAT THEY’RE SAYING
Our people are second to none. Sponsors said our project managers are “unsurpassed” and that Worldwide teams are the “most responsive” and “easiest to work with.”
We offer unbeatable operational excellence. Our “commitment to data integrity,” an “engaged executive management” team, and “high-quality deliverables” are just part of what sponsors say make us the industry leader for Phase II/III delivery, services, and staff.
Don’t just take our word for it. Sponsors call us “responsive,” and praise us for “good recruitment strategy and timely communications.” Additionally, we’re recognized for our “overall expertise and knowledgeable teams,” with kudos for “fast turnaround” on projects.
Our customer loyalty says it all. The “positive experiences” our teams provide, combined with a steadfast commitment to excellence, are why our sponsors recommend us and choose to work with Worldwide again and again.
GET YOUR COMPLIMENTARY EXECUTIVE SUMMARY
WORLDWIDE RANKED AS A TOP PERFORMER ACROSS THE BOARD. THAT’S WHY WE’RE THE #1 OVERALL CRO AND A LEADER IN CUSTOMER LOYALTY.
WORLDWIDE OUTPERFORMED OTHER CROS IN:
DELIVERY FACTORS:
Data quality
Easy to work with
Operational excellence
Patient/volunteer recruitment
Technology for real-time access to data
STAFF CHARACTERISTICS:
Project manager quality
Responsiveness
Study design expertise
Timely project communications
BUDGET FACTORS:
Appropriateness of change orders
Cost
